Basic
|
Support
|
Gold
|
Platunium
|
|
1 Hour Server Monitoring
|
X
|
X
|
X
|
|
Offsite Backup
|
X
|
X
|
X
|
|
Monthly Server Check
|
X
|
X
|
X
|
|
Scheduled Server Check
|
X
|
X
|
X
|
|
24x7 Server Monitoring
|
X
|
X
|
X
|
|
Network Administration
|
X
|
X
|
||
Server Application Management
|
X
|
X
|
||
Support Desk/Calls
|
10 calls per month
|
Unlimitied
|
||
Scheduled On-site Time
|
X
|
X
|
X
|
|
Network Management
|
X
|
X
|
||
Realtime Inventory
|
X
|
X
|
||
Disaster Recovery
|
||||
(Windows Operating System)
|
X
|
X
|
||
Desktop
(Hardware Only)
|
X
|
|||
Proactive Desktop Management
|
X
|
|||
Desktop Activation Management
|
X
|
|||
Server Upgrades
|
X
|
|||
